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Hotel services
No need register needed!
We offer you free WIFI with fiber optics throughout the hotel completely free of charge for you.
If you don't have a computer and need to manage issues such as buying tickets or tickets for shows or printing your boarding pass, our staff at reception will be happy to help you.
We are at your disposal at our reception 24 hours a day.
Our daytime staff speaks different languages: Catalan, Spanish, French, English, Italian, Arabic and a few other languages! You will find us from 7am to 11pm
As for the check-in for your convenience, you can do it from 2:00 p.m. on the day of entry at any time of the day or night.
To check-out, the departure time is until 12 noon. If you need to leave during the night, from 11:00 p.m. to 7:00 a.m., please let us know beforehand during the day so that we can leave everything ready.
At reception we are like a "small tourist office of the Costa Brava"! We have a lot of information and flyers to be able to advise you on places to visit, good restaurants to eat or interesting ideas so that you can enjoy your vacation to the fullest...
We want children to have as much fun as they do at home!
Babies up to 2 years old can sleep in their parents' bed for the price of €10 per night, except from June 15th to September 15th, when the rate is €15 per baby and per night.
We have cots for rent so you don't have to carry a load.
The rental price is €10 per cot and per night, except from June 15th to September 15th, when it is €15.
In the dining room we have high chairs and also special plastic tableware in fun colours!
We also put at your disposal permanently a fridge and a microwave so that you can heat the baby food or the bottle at any time of the day or night.
We love that you come with your dogs!
But it is necessary that you please accept the regulations for reservations with dogs for the good coexistence of all:
- A fee of €12.00/night and pet will be applied for cleaning the room.
- The owner of the animal must keep it in proper hygienic and sanitary conditions. The possible expenses due to the lack of these conditions will affect the owner of the pet.
- The Bell Repòs hotel reserves the right to admit pets that may cause inconvenience to other customers or that behave inappropriately during their stay.
- We recommend that dogs not be left alone in hotel rooms. Remember that they are in a completely new, unfamiliar environment and it is possible that the anxiety of the change motivates them to bark, cry or break things.
- In accordance with current legislation, it is preferable that your pets do not enter the restaurant during breakfast. In case you do it isIt is essential that they be on a leash and show good behavior so that they cannot disturb other customers. If the animal barks or becomes upset, it must immediately leave the restaurant so as not to disturb other customers.
- The client is responsible for any damage caused by the animal in the room or in any area of the hotel.
- In the event of any accident with another animal or with a person, the owner of the dog will be the most responsible, leaving the hotel exempt from all liability for legal purposes.
- Whenever dogs circulate through the common areas of the hotel, they must be properly leashed or in the arms of their owner.
- Your pet is not allowed to relieve itself in the hotel grounds.
- For hygienic reasons, customers are asked not to let their pets on the beds. The pet cannot be bathed in the bathroom of the rooms nor can the hotel towels be used to dry it.
- To clean the room every day, the client must inform the reception in the morning when the pet is not in the room.
If you need a dog daycare, take a look at this website www.happyanimales.com, call directly at 652.073.599 or send an email to resort@happyanimales.com and they will inform you. They are in Platja d'Aro!
For us the good rest of our clients is a must. Our hotel is very quiet and in all the spaces you can breathe a relaxed and familiar atmosphere. It is for this reason that reservations of more than 6 people have special conditions that we hope you can understand and accept: upon arrival at the hotel, each person must pay a deposit (€) that will be returned upon departure if there have been no complaints. of noise from your rooms or any incidence. Please keep in mind that any behavior that does not respect the basic rules of coexistence with other clients will mean the total loss of the deposit.
Being able to park in the heart of Platja d'Aro is a real luxury.
We have a special agreement for clients in the municipal car park located a few meters from the hotel. This parking is paid, please check our prices.
Are you traveling with an electric vehicle and don't know where to recharge the batteries?
In the municipal parking lot that is right next to the hotel you can recharge your vehicle. Ask us the rates.
Sustainable Hotel
As it cannot be otherwise, we like to do our bit to help preserve the environment in which we live and we are aware of the importance of being fully committed to sustainability, for this reason all of our staff carry out these measures:
We have a recycling protocol to which we are fully committed that allows us to adequately separate all the different fractions of waste. Recycling properly means saving raw materials, energy, and reducing greenhouse gas emissions.
All our cleaning products are Ecolabel and therefore do not pollute the environment.
Ecolabel products are produced emitting a minimum of CO2 and minimize the impact of traditional chemicals on the environment and on people's health, they contain less toxic substances and are biodegradable.
We have found the solution against food waste in our hotel since all the products that are not eaten that day are donated through the "Too good to go" App so that someone else can use them, in this way we make sure that we do not having to throw away practically nothing
We prioritize the purchase of products and the contracting of services with suppliers that are located in Platja d'Aro or in our region. This action reduces CO2 emissions into the atmosphere and also ensures the quality of our products.
We love collaborating in our community, for this reason we establish alliances with local associations, for example, we donate the money obtained from our action against food waste, in the App Too good to go to Sterna, which is the local naturalist association, so that use in the conservation of our environment.
We collaborate with Caritas by donating products and objects that we no longer need at the hotel and that are in perfect condition and can be useful to other people.
We are working to replace all our lighting with LED systems, which are much more energy efficient. Also our contract with the company that supplies us with electricity guarantees that it is 100% from completely renewable sources.
We progressively change both taps and WC flushes to make them more efficient in saving water.
And we train our staff who are completely on board with being energy efficient and not wasting energy or water.