Accessible Tourism in Platja d’Aro, Tourism for Everyone
We believe that hospitality should be accessible to everyone
At Hotel Bell Repòs, we work so that every person, regardless of their abilities, dietary needs, or way of communicating, can enjoy a comfortable, safe, and welcoming stay.
We are part of the “Tourism for Everyone” program, the Baix Empordà Tourist Accessibility Plan, and we hold specific certifications in auditory accessibility and accessibility for people with limited mobility.
Our commitment is to move toward a more inclusive tourism, where everyone feels welcome and can enjoy an accessible hotel on the Costa Brava with autonomy and peace of mind.
Accessibility for people with hearing disabilities
To facilitate communication and ensure your safety during your stay, we have the following resources available:
- Mobile induction loop available at the front desk.
- Informative video in Catalan sign language.
- Front desk staff fluent in Catalan sign language.
- Accessible room for guests with hearing impairments.
- Visual alarm system for emergencies.
- Vibrating alert device for emergencies.
These measures help provide a more accessible, safe, and independent experience.
Accessibility for people with reduced mobility
Hotel Bell Repòs is specifically certified for people with motor disabilities and reduced mobility.
All accessible areas of the hotel are located on the ground floor, which is completely accessible from the street and has no steps.
This is everything we offer 👇
1. Accessible Room
We have an accessible room located on the ground floor, specially adapted to ensure a comfortable, safe, and independent stay.
- Room access door with a clear width of 82 cm.
- Sufficient turning space for wheelchair users.
- Minimum clear width of 80 cm on each side of the bed.
- 150 × 190 cm bed.
- Bed height: 52 cm.
- Low-level accessible wardrobe with a rod.
- Wheelchair-accessible table.
Accessible bathroom
- Entrance door with a clear width of 80 cm.
- Step-free, level-entry shower.
- Grab bars in the shower area.
- Fold-down shower seat.
- Toilet with a height of 43 cm.
Additional Information
- We do not have a transfer hoist.
- We do not have an elevator.
- All accessible services are located on the ground floor.
2. Accessible Route
The following areas are accessible without architectural barriers:
- Reception
- Accessible room
- Accessible public restroom
- Breakfast room
3. Accessible Reception
The reception area has a double counter that allows for comfortable service for both standing guests and those in wheelchairs or with mobility issues.
4. Accessible Parking
We have a spacious parking space reserved for people with limited mobility.
Reservation is required in advance, as spaces are limited.
5. Accessible Public Restroom
We have an accessible public restroom on the ground floor for people with limited mobility.
6. Accessible Breakfast Room
The breakfast room’s layout has been designed to allow for easy circulation for wheelchair users.
- Wide aisles between tables.
- Ample space for comfortable maneuvering.
- Accessible buffet.
- Wheelchair-accessible tables.
- Leg rests to support trays and make it easier to transport food independently.
Accessibility for people with cognitive disabilities
Sensory Support Box
At the front desk, we have a sensory box specially designed for individuals with autism spectrum disorder (ASD) and other cognitive or sensory differences. It contains various items that can help reduce stress, promote emotional self-regulation, and make your stay more comfortable.
Low Sensory Stimulation Period
Every day, from 2:00 PM to 5:00 PM, we establish a low sensory stimulation period in the hotel’s common areas. During this period, we reduce lighting intensity and remove background music to create a quieter, more comfortable environment for people with autism, sensory hypersensitivity, attention disorders, and anxiety.
Food accessibility
At Hotel Bell Repòs, we understand that accessibility also includes being able to enjoy breakfast with peace of mind and safety.
For this reason, our breakfast buffet offers options adapted for guests with different dietary needs:
- Gluten-free options
- Lactose-free options
- Egg-free options
- Vegetarian and vegan alternatives
We are certified by the Catalan Celiac Association and follow specific protocols to reduce the risk of cross-contamination.
Some of the measures we have implemented include:
- A dedicated area for gluten-free products.
- Separate dishes and utensils.
- Dedicated toaster for gluten-free products.
- Staff training in managing food allergens and intolerances.
Our goal is for everyone to be able to enjoy breakfast with the utmost safety, comfort, and confidence during their stay.
Is there any special need we should know about?
Everyone has different needs, and we’ll be happy to help you plan your stay
If you have any questions about the accessibility features of our facilities or want to confirm that our services meet your specific needs, please contact us before making a reservation.
We will be happy to assist you and provide you with all the information you need.